Tuesday, August 6, 2019

Patchwork Essay Example for Free

Patchwork Essay â€Å"The relationship between the object and the intervening spaces is not formal: it is always rooted in the context of a particular setting† Dalibor Vesely (in Brooker and Stone, 2007, p. 57). The Neues or New Museum (see figure [1]) was completely built in 1855. The building was design by a Prussian architect, Karl Friedrich Schinkel. The purpose of the building was originally built as an extension house to accommodate Altes Museum. Most of Karl Friedrich Schinkel’s works were Neo-Classical, such as, Neue Wache also known as New Gate House and The Konzerthaus Berlin (von Buttlar, A. Architectural Guide [2012], pg 4). Architecture in style of Neo-Classic contains the component of characteristic temple-like features of Greek and Rome (for instance, Acropolis in Athens and The Pantheon in†¯Rome) Architecture, rolls of tall columns, pediments and domed roof, for example (see figure [2]). One of the most important elements in Greek and Roman architecture was balance and symmetry (see figure [3]) which was hugely influential in the structure of neo-classical. Many neo-classical architecture have one component that can be identified as its style, the use of columns, that are normally built to almost the same height as the building. Columns are used to secure the symmetrical and balance of the dimension of the building as it is the efficacious†¯and evident use of method as for exterior. Also, the uses of columns support the pediment. The arch and columns, however, have comparatively become a symbol of Greek and Romans architectural style. Some believes those features are a conspicuous and crucial part in the revival of its style. Thus it remains a ‘staple of neoclassical architecture’, together with its ‘distinctive domed roof’ (N/A. (2012) NeoClassic, [Online], Avalible at :http://www.neoclassic.com) . Neues Museum built in a Neo – Classical style that began in the 19th century, the building spanned over three floors including a grand staircase. The design of the Neues is heavily influenced by Stoa in Athens classical Greek architecture. Inside this building is a broad staircase and iconic columns, which lead towards a bronze portal that then leads to a double staircase to the ending upper floor which was nearly destroyed during the Second World War. In 2003, British architect David Chipperfield, whose aim was to restore the parts of the build that were destroyed while also keeping conservation requirements. He wanted to keep to the original structure while creating continuity with the existing structure. The newly designed expedition rooms were built mainly of pre – fabricated concrete elements, which consist of Saxonian marble chips. In the Northwest wing of the new build it was constructed by recycled handmade bricks. David Chipperfield has managed to not only keep the original quality of the build but almost enhance its structure without losing any of the builds feature. (Minner , Kelly . Neues Museum / David Chipperfield Architects in collaboration with Julian Harrap 28 Apr 2011. ArchDaily. http://www.archdaily.com/127936) In conclusion, after the research through this essay, we strongly agree with the quote â€Å"The relationship between the object and the intervening spaces is not formal: it is always rooted in the context of a particular setting†. Hence the Neues Museum is situated on an island which surrounded by other neo-classical architecture, even though the bu ilding was built after the neo-classical trend had become unfashionable. Thus that makes the Neues Museum blends in with its environment. Bibliography von Buttlar , Adrian. Neues Museum Berlin. Architectural Guide: Deutscher Kunstverlag (Mar 2010) Hà ¶fer, Candida and Kenneth Frampton. Neues Museum Berlin: By David Chipperfield Architects in Collaboration with Julian Harrap: (English Edition) Walther Kà ¶nig (30 Nov 2009) Mustertitel . The Neues Museum Berlin: Conserving, Restoring, Rebuilding Within the World Heritage : Art Stock Books Ltd (30 Mar 2009) archdaily.com http://www.archdaily.com/127936/neues-museum-david-chipperfield-architects-in-collaboration-with-julian-harrap/ http://www.neues-museum.de/ http://www.neues-museum.de/architektur.php http://architecture.about.com/od/neoclassical/a/What-Is-Neoclassical-Architecture.htm Figure [1] The Neues Museum [http://www.archdaily.com/127936/neues-museum-david-chipperfield-architects -in-collaboration-with-julian-harrap/] Figure [2] Dome roof Pediment Roll of columns [http://www.architecture411.com/common/notes/1/roman_pantheon.jpg] Figure [3] Symmetrical Balance [http://gogermany.about.com/od/picturesofgermany/ig/Museum-Island-Berlin-Photos/Neues-Museum-Berlin-.htm]

Monday, August 5, 2019

Relationship Between Taste and Consumption

Relationship Between Taste and Consumption The links between taste, consumption, social class and power Introduction The renowned French sociologist and philosopher Pierre-Fà ©lix Bourdieu believed that taste and cultural consumption was inextricably linked to social class, which in itself is determined by those with power and position (Bourdieu’s 1994). His detailed research on the subject concluded that the pressures of the society that we live in thus bring about all human acts and, to this extent are not governed by decisions made by solely by the individual. In his view the society in which we live, together with our standing individual standing within that culture will have considerable influence upon both our particular tastes and the choices of taste that we make. Furthermore, Bourdieu finds that those in a position of power, such as the media and government, by virtue of their position, are consistently using the power that they possess to create and feed the social distinctions that we see about us, and therefore manipulating the consumption pattern. The conclusion of Bourdieuâ₠¬â„¢s research therefore is that the individual does not act autonomously from the dictates of his or her society, but rather reacts to patterns of social distinction that are being presented to them. To assess the validity of this theory, it is the intention of this research to identify, examine and evaluate the potential links that exist between â€Å"taste† and cultural consumption and social class. The research will be segmented in an attempt to first of all provide an understanding of consumption and its cultural relevance and how this can be manipulated by those with the power to do so, before examining the relevant aspects of social class. This process will enable us then to reflect upon taste and reach a conclusion as to whether the hypothesis outlined above is still as relevant in modern society as it was when Bourdieu (1994) conducted his research into the subject. Consumption In the context of this research, the term consumption is not simply being examined in relation to the goods or services that we purchase with the purpose to consume, for example grocery items, although that is an integral element of the purchasing act. However, it also is relevant to the purpose and reasoning that lies behind the consumption process itself. The basic concept of consumption is that we make a choice of purchase based upon a number of factors, for example because we like the taste of the content in the case of food products or we are attracted to the look of the item, as would be the case in the decision for non foodstuff, such as furniture, automobiles, homes and a host of other goods. Irrespective of the validity of these determinates of choice consumption is not â€Å"merely the recognition or miss-recognition of the aesthetic intention† (Storey, 2003, p.48). When we make a product choice we are also, either making a statement about our social position, and ourselves, or reacting to a statement that has been placed before us by others. Furthermore, as is reflected in the term â€Å"keeping up with the Joneses,† an element of our buying patterns will be made in relation to what others, our peers, might have that we do not. In terms of the influence of others, be the media or peers, this may be perceived as a guide to move us in a certain direction or to give us a distinction that we previously did not have. Therefore, it is true to say that the way in which we exercise our right to consumption is determined by the social structure that surrounds us (Mackay 1997, p.255). This can perhaps be better seen when viewed in a historical context. In the Victorian era, when the class situation within UK society was more pronounced, the patterns of consumption were seen as an inherent part of that system, in that the purchase should match the social position. A typical example of this process was obvious in the clothing industry, In those days one purchased clothing, that was considered to be commensurate with one’s standing in society, be that class or professional position. It would have been considered â€Å"an offence to dress above one’s station† (Corrigan 1997, p.6). The theory of consumption being relative to position, and objected too if it does not maintain that distinction has been seen more recently in research conducted by Radway (1990, p.705 and p.710). The case being studied here was the emergence of book clubs and the controversial reaction to this in some areas of society. These book clubs were offering products that ranged from the mass-market romantic and detective novels through to the classics and â€Å"highbrow† products. The controversy arose because many believed that this was an unacceptable intrusion into the considered norm of social culture and distinction. Despite the fact that the social strata and distinction has been blurred to some extent in modern times, to a great degree the cultural habits of consumption still exist and operate in society. Irrespective of the wide variety of goods and products available, the patterns of individual purchase are still determined by the social and cultural position. For example, when faced with a choice for holidays, the general perception is still that the package tour and coastal seaside two-week summer break is mainly the domain of the working class element of society. Similarly, purchasing a Ford car instead of the more expensive Mercedes will automatically make a statement about the buyers standing, therefore producing a social distinction in consumption (Miller 2002, p.275). However, nowadays this pattern is tempered with consumption for the purpose of aspiration. Today the objective of bettering oneself is an integral part of the social culture. Peer pressure has also become more intense. People are concerned with being seen to either maintain their status by ensuring that they have the latest product, as may be the case with their neighbour, or wishing to use consumption and purchase as a way of moving up a position in the social ladder. They use consumption to make a statement to this effect (Brewer 1994, p.275). Furthermore, the availability of the product, in terms of price, model and novelty is also important. Consumption will change as a product becomes more popular. For example, a person of high social standing seeks a product that is not generally available to the masses. This can be seen in the case of the Mercedes car, once solely affordable by the few. As it became more popular and therefore more affordable, the novelty and distinction it gav e to the wealthier elements of society wore off (Miller 2002, p.180), and they sought to re-establish their position by transferring their consumption to more distinction and expensive automobile ranges. Typically, the peer-generated influence can be seen occurring with the â€Å"new rich,† such as footballers, corporate moguls and celebrities. Having achieved a position of wealth such people will use the purchasing process to acquire products that make a conspicuous statement about the new position they have achieved within society (Featherstone 2000, p.20). In terms of other influences on consumption, the advertising and marketing media have played a pivotal role. This has become particularly apparent during the period of rapid developments in technological and digital advances being made in the media. Marketers distinguish their target markets by demographic segments, and therefore operate on the basis of class distinction when determining â€Å"consumption criteria† (Miller 2002, p.112). These organisations will use the segment analysis for a number of reasons. In terms of mass marketing, for instance with grocery and low cost household products, the intention will be too attract the working classes to consume their products in preference. Similarly, this system will be used to drive the â€Å"peer-pressure† determinant, using the subconscious cultural message that to maintain one’s individual standing, these products are culturally essential. At the other end of the scale, Marketers will use their message to acce ntuate the difference in social standing that can be achieved by purchasing their product. Again this can be aptly seen with motor vehicles, where the promoter might use the vision of ownership of a 44, or top of the range vehicle as an indication of higher social standing. From this analysis it can be seen that consumption when viewed on a number of levels does reflect, either directly or indirectly, a social struggle to achieve a certain level of distinction. Consciously or sub-consciously it will affect the consumers position and social standing (Corrigan 1997, p.32). Taste Taste in dictionary terms, is defined as being the manifestation of an individual’s particular preference. This will extend beyond the simple food connotation of the word to all aspects of life, including all of the goods, services and activities they purchase or use. In his research Bordieu (1994, p.42) rightly identifies taste as being a matter of choice, which varies from individual to individual. Therefore, by definition taste has both a positive and negative reaction. For example, one chooses a particular food because of the preference to its taste or conversely rejects of food because of individual’s dislike of its taste. In the same way, similar decisions are made about other goods. Furthermore the levels of taste are varied. For example, one may react on a low level of negatively to something simply on a matter of ascetic taste, as in not being keen on the colour, or the level of taste dislike can reveal itself in the emotion of disgust, which in the case of foo d can even lead to sickness. From the individual point of view taste can therefore be attributable as an indications of the specific preferences of a particular person (Featherstone 2000, p.83). However, having previously stated that taste is a matter of choice, a rider should be added to this. Choice in taste is not always a decision that is taken freely. In most areas of life there is limitations and taste is often one such area. As Bordieu (1994) pointed out in his research, often in our daily lives and decision-making processes our taste decisions are restricted by a choice being forced upon us. For example, to return once again to an automobile comparison, it is often the case when faced with a choice of vehicles to purchase, that one’s deep routed preference would be for a Mercedes. However if the income level of the purchaser is only say $10,000 per annum, this vehicle is clearly out of an acceptable price range. In such a situation one has to make a taste decision based upon an affordable, or forced, range of lower standard vehicles. Therefore taste is tempered by the social and economic position that the individual is situated within. Taste can also be applicable in a cultural sense and in this respect Bourdieu (1984, p.56), states that it can act as a class barrier. As with consumption, again this can be seen as more pronounced in historical times, although it still exists. By nature, the individual will aspire to a certain social level and consequently they will have an aversion to a life-style that does not match with their expectations. In respect of society itself, there are two levels of taste that can be deemed to play both an interactive and exclusive role. These are common taste and class taste respectively. In addition to individual taste, the format of society also dictates that there will be a common taste. This is an element that is shared within the specific culture to which one belongs. For example, within the UK there will be commonly accepted tastes in terms of the way that people should behave, and where the limits of acceptable common legislation should be drawn, although this is by no means the only area of taste that would be considered to be common. However, as Bordieu (1994), this common taste scenario produces a dichotomy. Achieving a balance between the common taste and the taste of individual classes of society is often difficulty. By the simple distinction of their class, there will be those elements of society that will wish at least part of their taste to be separate from those of other classes. For instance, the upper class will have a distinct taste that they would perceive to set them apart from the working class (Bucholtz and Sutton 1999, p.355). Taste and choice is another are where those with power, such as the media, can exercise significant influence. One only has to look at the television to notice the wide range of new products and designs that are constantly being promoted. This can serve to create movement in the individual and social taste requirements (Miller 2002, p.216). Whilst consumers demands and tastes for new products may change, as has been demonstrated this is not always as a result of their own changing tastes (Brewer and Porter 1994, p.601). Similarly, as with consumption, often these taste determinants will be directed at particular demographic segments of the community. A typical example of this occurred when â€Å"Wedgewood Potteries, in north Staffordshire, deliberately tried to direct upper-class taste† through design and promotional efforts (Corrigan 1997. p.9). Taste therefore is influenced by a number of factors, not the least of which is the relative position of the individual â€Å"in the social structure† (Mackay 1997, p.230) of their own culture. Similarly, taste can be distinct between the relative class structures and also can create a tension when seen not to be achieving the correct values (Corrigan 1997, p.100). Social Class What is social class and how does it manifest itself? As will be seen within this section there are many aspects to class and numerous influences attached to its creation and maintenance of the class system. The class system in the UK has been in existence for countless centuries and, despite the moves during the last century to achieve equality is has still managed to survive, particularly, as Bordieu (1994) points in his research, within the higher intellectual and ruling class level. Indeed, as Brewer (1994, p.128), points out, in Wigston Magna, an old village, which is now a part of an expanded city called Leicester, social differences were being created as the village grew. Much of the creation of class Bordieu (1994) puts down to education and language. Success in education is achieve not simply by the act of learning, but also as a result of behaviour and even language, which in turn is a reflection of upbringing. Those students from privileged backgrounds will have learnt how to present themselves physically, in speech and their attitude, whereas the less privileged will not, precisely as a result of the way they have been brought up. Language is also important, not simply because it is a way of communication, but because it is seen as an indicator of position within society. To evidence this one only has to look at the immediate perception that is formed in the mind as a result of the â€Å"mannerism of speech of different social groups† (Bucholtz and Sutton 1999, p.101). Automatically, the subconscious seeks to identify not simply the geographical background, but also their position within society. The way that people speak does therefore te nd to create an immediate recognition of class. There is a natural tendency for people to segregate themselves into groups where they feel comfortable, and an equal tendency to reject or distance themselves from those who do not fit into their own â€Å"circle.† This phenomenon is known as social distinction. Social distinction is what creates the various classes. It is defined by different values, tastes and consumption activity. Furthermore, its occupants rigorously protect it. For example, when describing ourselves to others we tend to refer to the social category that we belong to as a way of distinguishing ourselves from others (Mackay 1997, p.68). Mackay (1997, p.205) further evidences this by explaining how the middle classes, in an attempt to maintain their distinctive class, will put â€Å"geographical distance between itself and manual labour† or working classes. Even within classes that can be demonstrated by economic advantage, there still remains a distinction that is closely protected. The latter half of the last century saw a significant increase of wealth created and attracted to people who previously would have been considered to be working or middle class. As the wealth accumulation continued, these people began to acquire the trappings of the upper classes, such as large land estates, international residences and the like. This situation threatened the existence and position that was previously the domain of the nobility and aristocrats. As Bourdieu (1994) explains, the nobility were not prepared to lose their standing within society, based upon position and breeding, nor would they settle for it being diluted by invasion from individuals who they considered to be of a lower class, irrespective of wealth. Thus they encapsulated the retention of their previous distinction by use of the terms â€Å"old money† and â€Å"new mone y,† Individuals and groups within society use numerous ways to distinguish themselves from other classes. For example, the amount of leisure time that is available to an individual is often used as an example of their social standing (Storey 2003, p.37), as might be their house style where a detached property is viewed a social standing distinct from a terraced. Similarly, ones work position can be used to reinforce the social distinction. Subconsciously, when the terms blue-collar worker, white-collar worker and professional are used in relation to the employment of the individual, there is an automatic social and class distinction attributed to them. Power also helps to maintain the social distinction and class. By its terminology, the government is as guilty of this as any other sector of society. For example, consistent references to being a party of the â€Å"working class† by Labour is intended to distinguish them from the more affluent reaches of the conservatives. Similarly, the media makes use of class distinction in promotional strategy. For example, if a retailer wishes to appeal to the masses, for example with cosmetics, its promotion will lead with the term â€Å"Lower-priced cosmetics† Corrigan 1997, 87. Conversely, if it wishes to appeal to affluent classes it will use quality and aspirations as its message. Conclusion From the research that has been studied during the preparation of this paper, it is concluded that there are numerous and significant links between consumption, taste and social class and power. Despite the fact that the modern trend is towards a more deregulated and less controlled society (Featherstone 2000, p.15), these links still exist, although they manifest themselves in different ways to those that were used in the past. Consumption is still driven by an individual’s desire to better themselves, which is deemed to be achieved by improving ones class or standing in society. Taste is still governed by ones upbringing and changed by both peer pressure and a desire to changes ones position in society, and the various social classes still endeavour to maintain their individuality and distinction from other classes. The major difference in the modern world when compared with the historical structure of society is the manner in which all of these links and distinctions are maintained. Today, the concentration is upon the use of signs and images as a method of promoting ones position in society (Featherstone 2000, p.85). Material possessions, together with the work position are used, consciously or subconsciously, to denote where the individual stands in society in terms of their class. Encompassing all of these aspects in the manipulative forces of those with power, such as the media and government. The government, by attributing demographic segmentation to the population, maintains the concept of different social classes with varying tastes and consumption needs. The media, whilst in many ways performing the same social distinction role as government, also use the individual’s distinctive position to create situations that convey how these positions should be maintained and, in addition, provide a perceived path for the individual to exchange the class and position they are currently in for one that would improve their standing in the community. References Bourdieu, Pierre and Nice, Richard (Translator) (1994). Distinction: A Social Critique of the Judgement of Taste. Harvard University Press. Massachusetts, US. Brewer, J., and Porter, R. (eds.) 1994. Consumption and the World of Goods. Routledge. London, UK. Bucholtz, M., Laing, A.C and Sutton (eds.) (1999). Reinventing Identities. Oxford University Press. New York, US. Corrigan, Peter (1998). The Sociology of Consumption: An Introduction. Sage Publications. London, UK. Featherstone, Mike (2000). Consumer Culture and Post-modernism. Sage Publications. London, UK. Mackay, H (ed.) (1997). Consumption and Everyday Life. The Open University. Milton Keynes, London, UK. Miller. D (2002). Acknowledging Consumption: A Review of New Studies. Routledge. London, UK. Moran, Joe (2005). Hum, ping. rip: the sounds of cooking. The New Statesman. London, UK. Radway, J. (1990). â€Å"The scandal of the middlebrow: the Book-of-the-Month Club, class fracture, and cultural authority†. South Atlantic Quarterly. Fall, pp. 703-7. Storey, J. (2003). Cultural Consumption and Everyday Life. Arnold. London, UK.

Sunday, August 4, 2019

Aristotle, Antigone and Billy Budd :: comparison compare contrast essays

Aristotle, Antigone and Billy Budd In Poetics, Aristotle explains tragedy as a kind of imitation of a certain magnitude, using direct action instead of narration to achieve its desired affect. It is of an extremely serious nature. Tragedy is also complete, with a structure that unifies all of its parts. It is meant to produce a catharsis of the audience, meant to produce the emotions of pity and fear and to purge them of these emotions and helping them better understand the ways of the gods and men. Tragedy is also in a language in both verse and song. Aristotle's definition is clearly applicable to both Herman Melville's Billy Budd and the famous Greek tragedy Antigone by Sophocles. Antigone is definitely a good example of a Greek tragedy. It contains all of the elements of Greek tragedy as defined by Aristotle. Billy Budd has also been interpreted by some critics as a Greek tragedy. This seems true in that it contains many of the requirements in a Greek tragedy. However, as we look closer, there are many factors that are not found in Billy Budd that are required in a Greek tragedy. There are flaws to the theory. Analysis of the Billy Budd has shown that enough of these flaws are evident to interpret Billy Budd as not a Greek tragedy. There are differences in the character, structure, theme, magnitude, tragic heroes, plot, as well as focus. However, it can be argued that these differences can also be similarities. It can be explained as a variant. Interpretation has been a key issue in these two works. The two works have been interpreted in many different ways. Each way could lead to a different comparison of these two works. Therefore, the reader m ust decide which interpretation is most "correct" and conclude whether the similarities are sufficient to call Billy Budd a Greek tragedy. Aristotle states that "For Tragedy is an imitation, not of men, but of an action and of life, and life consists in action, and its end is a mode of action, not a quality. Now character determines men's qualities, but it is by their actions that they are happy or the reverse. Dramatic action, therefore, is not with a view to the representation of character: character comes in as subsidiary to the actions. Hence the incidents and the plot are the end of a tragedy; and the end is the chief thing of all.

Saturday, August 3, 2019

Agression :: science

Agression There are different reasons why a person may act aggressively towards other human beings. The person may act this way because of his culture or the way he was brought up in society. The person does not, however, act this way based on instinct alone. Aggression is a molded, learned behavior. A human being must have both environmental and instinctual factors in order to display aggression. Some of a person's natural instincts are to desire food, reject certain things, escape from danger, fight when challenged, sex desire, care for the young, dominate, and to accept inferior status. The combination of instincts and environment determines a person's behavior. This is based on the theory that everything human beings do would have to be learned from other human beings. Aggression must be learned; it is not simply there from birth. Rather than being an uncontrollable instinct, a person's behavior is something that is taught to him. For example, a newborn baby is breathing because it is an involuntary reflex. On the other hand, a father may tell his young son to beat up the school bully who is picking on him. As a result, the boy is taught to deal with the situation by using violence. In order for an individual to display aggression, it must be driven by an instinct interacting with that person's surroundings. McDougall defines the word instinct as "an inherited or innate psycho-physical disposition which determines its possessor to perceive, and to pay attention to, objects of a certain class, to experience an emotional excitement of a particular quality upon perceiving such an object, and to act in regard to its particular manner, or, at least, to experience an impulse to such action." This definition basically explains that people have different reactions for different stimuli. Therefore, an individual is prone to act a certain way when he is stimulated to do so from his surrounding environment. For example, the Eskimo does not have an innate instinct that allows him to survive in his climate. He is taught to work with his people in order to survive when he is very young. When people are brought up in a society, they learn certain customs and traditions. These customs are usually taught to them because it's part of their society's way of life, even though some of the customs may seem cruel and repulsive to others. For example, cannibalism is abhorrent to us, but in some primitive cultures, to eat an enemy is to gain his or her strength.

High Stakes Testing Essay -- Argumentative Persuasive Education Essays

High Stakes Testing In 1997, President Bill Clinton stated that the United States needed, â€Å" a national crusade for education standards - not federal government standards, but national standards, representing what all our students must know to succeed in the knowledge economy of the twenty-first century†(http://books.nap.edu/books/0309062802/html/13.html). The way to succeed in this journey is through standardized testing that results in consequences for teachers and students. Throughout this paper, I will be discussing how important high stakes testing is to our country. First, I will show how these tests prevent students from moving on to the next grade level or graduate without the skills necessary. Secondly, I will discuss how they improve students’ achievement. And lastly, I will describe how these tests keep teachers and schools accountable. High stakes testing prevents students from being promoted or given a diploma without the necessary knowledge. The National Academies Press states, â€Å"unless we test student’s knowledge, how will we know if they have met the standards? And the idea of accountability, which is also central to this theory of school reform, requires that the test results have direct and immediate consequences: a student who does not meet the standard should not be promoted, or awarded a high school diploma†(books.nap.edu). Social promotion is allowing a student to move up a grade just because of their age. Standardized testing is helping students by keeping them back a grade or having them attend summer school in order for them to learn the skills they need in order to succeed in school and life. Recent facts have shown how often children have been promoted without the necessary knowledge. ... ... National Academies Press. Retrieved November 10, 2002 from the World Wide Web: http:// books.nap.edu/books/0309062802/html/164.html 3. National Academies Press. Retrieved November 10, 2002 from the World Wide Web: http:// books.nap.edu/books/0309062802/html/13.html 4. National Academies Press. Retrieved November 10, 2002 from the World Wide Web: http:// books.nap.edu/books/0309062802/html/115.html 5. Aims Performance Standards (High School). Arizona Department of Education. Retrieved November 10, 2002 from the World Wide Web: http://www.ade.state.az.us/standards/aims/PerformanceStandards/hsperformancestan.asp 6. What’s Wrong With High Stakes Testing in General and AIMS in Particular? AZ Standards. Retrieved November 10, 2002 from the World Wide Web: http://www.azstandards.org/protestmaterials.htm High Stakes Testing Essay -- Argumentative Persuasive Education Essays High Stakes Testing In 1997, President Bill Clinton stated that the United States needed, â€Å" a national crusade for education standards - not federal government standards, but national standards, representing what all our students must know to succeed in the knowledge economy of the twenty-first century†(http://books.nap.edu/books/0309062802/html/13.html). The way to succeed in this journey is through standardized testing that results in consequences for teachers and students. Throughout this paper, I will be discussing how important high stakes testing is to our country. First, I will show how these tests prevent students from moving on to the next grade level or graduate without the skills necessary. Secondly, I will discuss how they improve students’ achievement. And lastly, I will describe how these tests keep teachers and schools accountable. High stakes testing prevents students from being promoted or given a diploma without the necessary knowledge. The National Academies Press states, â€Å"unless we test student’s knowledge, how will we know if they have met the standards? And the idea of accountability, which is also central to this theory of school reform, requires that the test results have direct and immediate consequences: a student who does not meet the standard should not be promoted, or awarded a high school diploma†(books.nap.edu). Social promotion is allowing a student to move up a grade just because of their age. Standardized testing is helping students by keeping them back a grade or having them attend summer school in order for them to learn the skills they need in order to succeed in school and life. Recent facts have shown how often children have been promoted without the necessary knowledge. ... ... National Academies Press. Retrieved November 10, 2002 from the World Wide Web: http:// books.nap.edu/books/0309062802/html/164.html 3. National Academies Press. Retrieved November 10, 2002 from the World Wide Web: http:// books.nap.edu/books/0309062802/html/13.html 4. National Academies Press. Retrieved November 10, 2002 from the World Wide Web: http:// books.nap.edu/books/0309062802/html/115.html 5. Aims Performance Standards (High School). Arizona Department of Education. Retrieved November 10, 2002 from the World Wide Web: http://www.ade.state.az.us/standards/aims/PerformanceStandards/hsperformancestan.asp 6. What’s Wrong With High Stakes Testing in General and AIMS in Particular? AZ Standards. Retrieved November 10, 2002 from the World Wide Web: http://www.azstandards.org/protestmaterials.htm

Friday, August 2, 2019

Discussion. Digital Nation

Students felt that computing class is less boring than original classes. Also, young students can learn what netiquette is. Another example was ‘Bubby cooks'. Through her story, I could find that humans culture can adopted into technical environment by social services such as twitter, Youth, and personal blobs. 2) Is customizing the message and targeting resources tailored around consumer preferences and habits a good thing? An efficient use of resources? Dealt nations customize each consumer because many business people try to close to consumers by virtual systems.Virtual systems are a kind of online space. Through the virtual systems, people can imagine their commercial goals and create new situations. Also, they can discover diverse unique situations such as crisis markets. For example, according to World Dairy Expo sass, â€Å"Technology has made deep inroads into the world of dairy farming, helping manage day-to-day chores and collecting and analyzing the large batches of data a herd of cattle generates daily' (Acrobat 42). It means that digital and technical life influences not only consumers but also many companies.The reason is that many companies can find products and services which have more benefits for their consumers. Also the consumers can satisfy their consumption and the companies, and they believe digital data that Is related with the companies. For this reason, consuming data can give much more beneficial Information to humans' life. Although the data and Information sometimes give negative parts, the parts also become a kind of digital life where modern people lives in. Hill, Elizabeth. â€Å"Big Dairy Enters The Era of Big Data. † Bloomberg Businesslike 22October 2012: 41-42 print. Discussion. Digital Nation By alleviators 1) In today's technological immersion environment, do you think the good side of it Technological environment is very powerful and complicated to people. The reason is that some people think digital life giv es positive and good affections, but Digital nations customize each consumer because many business people try to data that is related with the companies. For this reason, consuming data can give much more beneficial information to humans' life.

Thursday, August 1, 2019

How to Lose an Account

1. Things had gone well with this account overall. What, though, were the critical issues in determining the customer’s satisfaction that led to the loss of the customer? Was the problem simply a lack of satisfaction with the product? Using concepts from the chapter, describe how the customer’s value equation was influenced by the experiences both before the call and during the call. Companies in all industries and of all sizes understand that customers are perhaps their most valuable assets. Improving the overall customer experience is vital for continued success and survival, and always has been.In the words of many industry professionals, losing a customer is the absolute worst thing that could happen to our company. This mantra has always stood true, but when we're fighting with competitors for every dollar, customer retention is key. In our case we have a functional type of relationship between the customer and the company. â€Å"Functional relationships are long- term market exchanges characterized by behavioral loyalty – the buyer purchases the same product out of habit or routine. â€Å" (J. Tanner, p. 354) As we can see from our case the relationship between Mobile Connection and Health Resources of Texas (HRT) is continuing for 3 years.In the functional relationship customer satisfaction is very important because without it, behavioral loyalty cannot develop. Customer satisfaction is the degree to which a buyer is satisfied with a product, service or company. Companies are very interested in ensuring that customers are happy with the performance of a product or the quality of service because it will affect future purchase decisions. In fact, quality may be the most important of the customer satisfaction objectives because the consequences of a bad product or poorly performed service are virtually impossible to overcome.In our case the problem is not exactly with the product but with the service. The service is poor because Tony L agera, the service director, made promises that he had never fulfilled. He even didn’t pay too much attention to the customer’s request but the worst thing is that Tony was dishonest. In order to have a successful long-term relationship the most important thing is to have mutual trust. Because without trust ( partners can trust and depend on each other, resolve problems as they arise and settle differences between them when it necessary) unhappy customers will not stay loyal to the company nd will go out to our competitors. According to J. Tanner â€Å"trust is a belief by one party that the other party will fulfill its obligations in a relationship† (p. 362). When we earned the trust of the other party, our relationship is strong and we do not need to constantly monitor each other’s actions because both believe that other parties will act in a way that is best for both parties. But trust only is not enough, which is why it is a combination of five factor s: dependability, competence, customer orientation, honesty and likability.As we can see, Tony did not possess the honesty factor. When Sharon Collins raise the problems about the copiers, Tony was also aware of the problem but hadn’t processed the request to replace the copiers yet and he was told to say that the company was reviewing the problem and the problem would be solved in one way or another. The problem occurs when Sharon called the service director to explain the problem, Tony hemmed and hawed and avoided answering the question, and as a result he was being dishonest.Honesty is both truthfulness and sincerity and honesty is related to dependability and competence about the product and services that the company, in which the salesperson is working, provides. Here is the problem, Tony did not admit that he didn’t know what to answer and just avoided to answer to Sharon’s question directly. Customers can very easily determine when they are being laid and as a result dissolution occurs. The worst thing is that Tony didn’t realize that he performed poorly, he thought everything went well and he did great job.That is why he has to improve his skills and knowledge but unfortunately it is too late because the company had been rejected to be part of the bid. All of the things I said so far led to the loss of the customer based on his/her dissatisfaction. As far as it goes to the Customer Value Equation, I may say that it is influenced in a negative way especially after the call, I mean it has decreased. As we already know Value = Benefits minus Cost. Customer Value is equal to benefits (it includes functional and emotional benefit) minus the cost (the price of the product, time and effort needed to for purchase and psychic costs).Our CVL decreased because of the following reasons: first, the benefit decreased because the customer is dissatisfied with the services, therefor the emotional benefits went down; second, the cost (not th e price of the product) increased because it took more time and effort for Sharon to explain what the problem was and to wait for a proper answer for her request (when and how would the problem be fixed). Hence, the customer value decreased based on the things I have explained above. 2.Was there anything the sales rep or his boss, Robert Lawrence, could have done after the sales call to save the business? Everyone must be involved in customer satisfaction. All personnel have the capability, at some level, to influence customer satisfaction. Top management must communicate exactly how personnel will be expected to contribute because it's often not intuitively obvious how this is possible. Therefore, Robert should have not sat in a silence. He as a manager of Mobile Connection should act as a role model for all of other employees at the company.He should have intervened in the relationship between Sharon and Tony and should have done something to keep Sharon as a customer. Robert migh t have met with the customer face to face and have an open communication – discuss the problems and find the proper solution that will satisfy the needs and wants of the customer. As we know in the relational partnership all the communication between customer and the company goes through the salesperson (Tony), but when this doesn’t lead to the wanted results, the manager must insist on direct communication.It is better for the both parties and it is easier to keep the good partnership for longer period of time. 3. Not only were there no other problems during the previous three-year contract, but Mobile had originally won the business away from a competitors and significantly improve HRT’s situation. Why didn’t that enter into the picture? Sometimes one little thing may terminates the long-lasting relationship. In our case buyer’s dissatisfaction was the main reason to put an end to the existing relationship.The problem was that the Sharon’s expectation was not fulfilled and the reason was the bad services which led to customer dissatisfaction. The good customer service is essential for the success of the company and to its survival in this competitive market. Bad customer service occurs when a customer is not satisfied with his services. The customer will not feel like he has been treated fairly, listened to or that his concerns have been addressed by employees of a company as in our case. When customers are dissatisfied with a company’s customer service, it can have negative effects on the business.As such, business owners must identify and resolve bad customer service but this did not happen in our case because the manager just stayed silent and did nothing to fix the service director’s bad performance. Therefore, dissolution of this partnership occurred because of bed services. This could have been avoided if the company had provided better training and motivation for its employees in order to have a better performance and escape customer’s dissatisfaction. CITATION: 1. Tanner, John F. â€Å"Building Partnering Relationship. † Selling: Building Partnerships. 8th  ed. New York: McGraw-Hill/Irwin,  2007. 350-365. Print.